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Shipping Policy

Last updated: 24 July 2026

Delivery Coverage

We currently offer Pan-India delivery through our trusted courier partners.

Processing Time

Orders are typically processed and dispatched within 1–2 business days of order confirmation, subject to product availability.

Delivery Timeline

  • Metro cities: 3–5 business days
  • Other cities/towns: 5–8 business days
  • Remote/rural areas: may take slightly longer depending on courier serviceability

(Delivery times are estimates and may vary due to courier delays, weather, or local restrictions.)

Shipping Charges

  • Free shipping on eligible orders (as shown at checkout).
  • Applicable shipping charges, if any, will be clearly displayed before you complete your payment — no hidden costs.

Order Tracking

Once your order is shipped, you’ll receive a tracking link via email/SMS. You can also track your order anytime from the Track Order page or My Account → Orders.

Delayed or Lost Shipments

If your order is significantly delayed or appears lost in transit, please contact us at cartzeno.in@gmail.com or +91 7781047841 with your Order ID, and we’ll investigate with our courier partner right away.

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